Privacy Policy

Your trust is our utmost priority. Learn how we handle booking inquiries and personal data.

Data Protection Policy

At ChandraDeep Farm Resort, we value your privacy and are committed to protecting the personal information you share when requesting booking quotes, contacting our wedding planners, or utilizing our portal.

1. Information We Collect

We collect information provided directly by you, including your name, email address, phone number, event dates, guest counts, and personal messages submitted via our online inquiry form or chat widgets.

2. How We Use Your Data

Your personal details are used exclusively to process your reservation requests, calculate custom venue pricing quotes, coordinate site visits, and send confirmation notifications. We do not sell or lease customer information to third-party marketing firms.

3. Data Security Measures

Our inquiry database and server channels utilize secure socket layers (SSL) and administrative access tokens. Only authorized resort reservation desk personnel have access to your personal booking data.

4. Cookie & Session Policy

We utilize standard session cookies to preserve your navigation state, login credentials for the admin portal, and general usage metrics to enhance website responsiveness.

If you wish to review, update, or request deletion of your inquiry files from our database, please contact our data manager at privacy@royalorchidsresort.com.